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Privacy Policy
Information We Collect
We recognize your right to confidentiality and are committed to protecting your privacy. We use the information that we collect on our Internet Sites to provide you with a superior shopping experience and to communicate with you about products, services, and promotions.
Your Account
When you place an order, we will ask you to set up 'your account', which includes your name, e-mail address, mailing address, credit card number and expiration date, as well as certain other information when you order prescriptions. Using your account information, we will send you communications that we believe are relevant to you, including specials and sales information, newsletters and emails. If you prefer not to receive optional emails or other communications from us, you may adjust your account to prevent such communications. If you would like to review or revise the information we have in your account, you may access such information by clicking on the 'your account' link on any screen.
Information Automatically Collected
We automatically receive and collect certain types of information whenever you visit the 800crystal.com Web site. For example, like many Internet Sites, we use 'cookies' and Web beacons (described below) and obtain certain types of information when your Web browser accesses our Internet Sites. This information includes the Internet protocol (IP) address of your computer, your browser software and operating system, your web server, the date and time you access our site, session information (such as download errors and page response times), information about your viewing, search and purchase history and information about the referring URL and the URL clickstream to, through, and from our Internet Sites. We use this information to monitor the usage and performance of our site, to enhance our 'customers' search and shopping experiences and to determine aggregate information about our user base and usage patterns.
Information From Third Parties
If we receive updated account information from third parties, we may revise your account for you so that we can efficiently process your orders, deliver your packages or otherwise communicate with you. For example, we may receive customer information from our shippers or from third parties with which we operate co-branded businesses. In addition, we may acquire customer names, email addresses and mailing addresses for select mailings from third parties.
Other Information You Provide
We collect additional information that you choose to give us. For example, you provide information to us when you complete surveys or contest entry forms, add items to Your List, sign up for special discounts or coupons, communicate with us by email, phone or otherwise, provide product reviews, or provide alternative delivery addresses.
Sharing Your Information with Third Parties
We protect all of your information against unauthorized access or release. We share your personal information with third parties as follows
Agents - We may enter into agreements with other companies or individuals to perform functions on our behalf. These functions may include sending promotional e-mails on our behalf to such 'companies' customers-serving advertisements on our behalf, analyzing data-providing marketing assistance-processing credit card or debit card payments, and fulfilling and delivering orders. These companies and individuals have access to only to information necessary to perform their functions. They are not allowed to use the information for any other purpose and are contractually obligated to maintain the confidentiality and security of the information. We may share non-personal, summary, or aggregate customer data with partners and other third parties.
Compliance with Law Protection of Rights, Property or Safety - We will disclose account and other personal information when we believe that disclosure is necessary to comply with the law, to enforce or apply our Terms of Use or other policies or user agreements, or to protect the rights, property, or safety of 800crystal.com, inc., our users, or others.
As You Direct - If you direct, we will release customer information to your authorized representative, or such other person as you may direct.
From time to time, we may partner with certain companies who, in conjunction with their membership programs or rewards programs, require that we disclose purchasing information about their members who visit the 800crystal.com Web stores (for example, to earn points for purchases made on our site through links from the partner site). We will disclose only the information required to make these programs work for you and support your membership in them. In addition, we disclose this information to such companies only if you have consented first, including consent implied by your agreement to the membership or participation rules. If you do not want us to disclose that information to the strategic partner, then you must contact the partner directly.
Other than as set out above, you will receive notice when information about you might go to third parties, and you will have an opportunity to choose not to share the information.
Security
When you place an order online, your personal information and credit card or debit card information are encrypted using SSL encryption technology before being sent over the Internet, We use SSL technology to prevent your information from being stolen or intercepted while being transferred to the 800crystal.com Web stores. Your credit card information is always stored in encrypted form in a restricted-access database that is away from our Web site database so it isn't connected to the Internet, to keep it safe from hackers.
Cookies
To personalize and enhance your browsing and shopping experience at the 800crystal.com Web stores, we use a feature on your Internet browser called a cookie. Cookies are small files that your Web browser places on your computer's hard drive. We use cookies to let us know that you are a prior customer and to retrieve certain information previously provided by you to us, so that you do not need to re-enter this information every time you shop at the site. Cookies also let us know how you found us (e.g., through a particular web site or advertisement). Cookies are not used to access information entered on the secure server. This information can be accessed only when you enter your name and password. If you choose to configure your browser to remove or reject 800crystal.com cookies, you will not be able to make purchases from the 800crystal.com sites or take advantage of many of our features. For example, you will not be able to use the Your List features or store items in your shopping cart.
Web Beacons
From time to time we contract with third party companies to help us better provide relevant products and services to you and to help us effectively measure advertising effectiveness. Some of these companies use Web beacons (also known as action tags or single pixel gifs). A Web beacon is a transparent image that has been placed on a Web page and sends a signal when a user has visited that page. A Web beacon does not contain any personal information. No information that is personally identifiable to you is transmitted to the third party using the Web beacon. The third party is required to protect the privacy of the information it receives using Web beacons or cookies and is not allowed to use the information it receives for any purpose beyond what is necessary to assist us. In addition, we may use web beacons in connection with the emails we send to our customers, to determine whether and when the images in our email were rendered (which allows us to determine whether the e-mail was opened). This information may then be aggregated and used to assess the effectiveness of our email communications.
Unsolicited E-mail (SPAM)
Your privacy is very important to us. Be assured that, in accordance with this privacy policy, 800crystal.com, inc. does not sell or distribute our customer list to third parties. You should be aware, however, that unscrupulous marketers can sometimes 'harvest' your email address directly from your computer or another person's address book or even obtain your email address through programs that automatically search web pages and email traffic for email addresses.
Please note that all email that originates from 800crystal.com, inc. will either display the 800crystal.com logo (HTML emails) or contain the 800crystal.com, inc. or copyright notice (text emails). In addition, our emails will contain our corporate address in Bethpage, NY.
If you receive an unsolicited email that you believe is connected with 800crystal.com, inc. in any way, please forward the e-mail (as an enclosure) to info@800crystal.com and we will investigate.
Children
The 800crystal.com Internet Sites do not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18, you may use the 800crystal.com Internet Sites only with the involvement of a parent or guardian.
Linked Internet Sites
The 800crystal.com Internet Sites may contain links to and from other sites operated and maintained by separate companies. We have no responsibility for linked Internet Sites (including the Internet Sites of participants in our associate program) and provide these links solely for the convenience and information of our visitors. The privacy policies of these sites may differ from our policy, so you should always review the privacy statement of each linked Web site you visit.
Your Consent
By using the 800crystal.com Web site (including through our customer service line), you consent to the collection, use, and disclosure of information by 800crystal.com, inc. and to the terms of this privacy policy. We reserve the right to modify or amend this policy at any time. If we ever change our privacy policy, we will post any changes on this page or send you an email so that you are always aware of the information that we collect, how we use it, and under what circumstances we disclose it. Unless we clearly state otherwise, the changes to our privacy policy will affect only the information we collect after the effective date of the change.
Your Comments
We welcome your feedback. If you have questions or comments about our privacy policies, feel free to drop us an e-mail here  or write us:
BCA Consulting - 800Cystal.com
P.O. Box 87
Old Bethpage, New York 11804-0087
USA
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